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Sunday, April 12, 2015

What Is The Future Of The Traditional Real Estate Brokerage?

By Ernesto Berturand


The future of established real estate brokers has been the subject of many reports and studies. Conjectures that the coming years might possibly begin the end of a time of real estate brokerage as it is known it at this point. The real estate industry has been forced to transform itself due to the expansion of large property websites, fee for services style brokerage companies, drastic changes in online technological innovations, and the remapping and release of control of of multiple listing service information and facts.

What has resulted is two things: continuing consolidation into larger and larger real estate brokerage companies that control multiple segments including mortgage origination and relocation or a new paradigm real estate model that supports buyer representation, agent employed, technology driven fee for service. The impact of this plus the push to change the traditional role of the agent as only a transactional middleman, places a downward pressure on commissions.

Brokerages must evolve to provide a larger variety of transactional services before, during and after the home purchase to supplement declining real estate commissions. Business services have expanded into mortgage, title, insurance, warranty and home repair type services.

Communication technology and internet improvements have made possible a brand new form of real estate. The public comes armed with much more information readily obtainable through the use of national real estate web sites which includes Zillow and Trulia. Consumers starts a property search way before making contact with a realtor. All of these portals offer easily obtainable and prolific amounts of information but unfortunately inserted a middle man between the real estate agents and customers. More money is required to market properties to potential customers because of this. The portals' recommended realtor is not necessarily the best agent but rather the person who paid the most money to be at the top of the list. The data posted by the portals tends to be substantially less reliable, not updated and somewhat less complete compared to neighborhood brokerages.

The days of simply placing a for sale sign in a lawn or an classified advertisement in the local paper to gain success are bygone days for realtors. Only through mastery of numerous skill-sets that propel their business venture and becoming an expert in their niche will agents prosper. Real Estate has historically had a relatively small hurdle to admission, an opportunity to work independently as well as having high financial potential. Real estate agents in the past simply needed to express very minimal competence to successfully pass a licensing exam and after that were left unaided to get additional training.

Much more demanding educational requisites, continuing education combined with many years of contract expertise have raised the bar to agent success. The state of mind of the more conventional agent, powered by competition and emphasis on their own benefits rather than that of the consumer, has ultimately been a detriment to industry reputation. Real estate agents cannot survive by behaving as they have in the past. They have to now provide top level service to every single person by utilizing technological innovation and being a specialized counselor. Fear of rivalry and the unrelenting guarding of five star secrets and techniques must be abandoned. Realtors who are dedicated to serving the people surrounding them will quickly realize more rewards. Agents must become multi-faceted masters of important subjects besides real estate, to include marketing and advertising, people, selling, negotiation, and financing options.

To be most effective real estate agents will stand out as client oriented professionals who are able to master multiple facets of the real estate industry while conveying superior guidance to consumers and coworkers. By strengthening trustworthiness and cultivating clientele to welcome their recommendations, realtors are able to command authority and provide authentic assistance and advice with predictable results.

The only way to avoid becoming obsolete is to reinvent your role before the marketplace does it for you. When the concept of real estate brokers arose, there was no Internet. Brokers controlled all the information so that from afar, there was no way to know anything about a property. There were far fewer ways to advertise properties too. The role of the real estate agent needs to focus on what services can you provide that a client can't already do online. This means collecting, managing and sharing information rather than simply using the same information that everyone else has. Be absolutely trustworthy by doing the right thing proactively. Find a way to create and shape a role that significantly benefits clients.

The disruption taking place in real estate will affect traditional brokerages that have recruited, partnered and supported independent agents. Agents still provide a valuable service that most of us need and want. The traditional broker business model centers around recruiting more and more agents who are ineffective in customer service, ethics and sales and thereby reduce the quality of real estate services in general. The broker gets a bigger split from poor performing agents who create a reputation problem for the industry. Better producing agents get a bigger commission cut because they provide the most value which means there is diminishing value of the broker.

To bolster consumer confidence in a field where there is a huge amount of information and facts available to consumers, the real estate industry must evolve. The directive for the new brokerage firm is to collect information, help define the comparable value of data and convey that knowledge to potential buyers, home owners as well as property investors. By adopting an effective means of reinforcing agent relationships and providing new advances in technology products and solutions, brokerages can better support agents. Frequent examination of computer systems and technology and implementing careful choices for the real estate agents will ensure the value of the brokerage.

A small brokerage firm is now able to work effectively with significantly fewer employees to manage everyday business tasks as a result of huge advances in computer systems and technology. Brokerages are able to deliver full value to a group of sales agents through cooperation as an effective technique for addressing business crisis. Delivery of high levels of customer care along with coaching agents on a shared software platform promotes top-quality capabilities amongst agents due to the supportive office environment. The simpler, more enduring delivery of quality services for the client is just one of the many advantages of teamwork within a brokerage. Another advantage certainly is the greater sense of inclusion which can minimize agent turnover. Agents working together cooperatively promotes specialization and skillset expertise amongst the team. The professional team strategy is superior in enabling an individual's successes.

Openness and transparency will be an expectation from clients demanding a superior real estate experience. Critically important to working with the modern day informed prospect will be mobility, swiftness and customized customer service. Achieving success in the business necessitates that sales agents have an understanding of local real estate conditions and be able to deliver that information to prospects via their chosen communication sources (electronic mail, phone call, text messaging, social websites, etc.) A reluctance to trust real estate professionals drives most prospective buyers to extensively search online property sites like Realtor.com and Zillow. Transparency at every point in time during the transaction process is a consumer requirement. Nonetheless whenever a consumer is ready to act, they desire a fast response. When looking for real estate industry experts, consumers frequently turn to their own friends on Facebook. Agents will need to generate confidence online, offer valuable facts and information and never make sales propositions when using social media. Consumer reliance upon realtors to sift through information, negotiate the contract terms and walk them through the whole process will persist.

Brokerages that take on more oversight of sales agent training, software and service performance realize an effective way to develop a strong customer identity. Typically the brokerage will have to generate web site traffic in an effort to generate substantial qualified leads and brainstorm new ways to demonstrate value to their agents. By the brokerage creating a strong web presence, generating online videos and interfacing with the client, the agents are able to concentrate on providing outstanding assistance to the customer. The proliferation of mobile, social media and digital technologies unveils a totally new world of resources that results in the public being substantially less reliant on realtors, brokers and Multiple listing service solutions to obtain knowledge. Undoubtedly the true value that a realtor provides is to present insightful issues, answer questions and be a source of knowledge. This is a unique value that real estate agents provide. Agents and brokerage services that want to dominate the industry will be those willing to streamline all facets of the business.

The ActiveLife Realty Team has embraced this brokerage model and places emphasis on outstanding service to clients. By fostering a culture of cooperation and collaboration amongst the team members, the brokerage empowers agents who work together to ensure the best possible real estate experience for clients. As in any business, when the team members are happy, uncompetitive and confident in their abilities, this positive atmosphere is transferred to the client.

Under the guidance and tutelage of Broker, Alice Gardiner, the boutique brokerage was formed in 2009 as Gardiner Real Estate. Joined that same year by Sandy Hanner, the real estate firm was founded on the principles of a strict code of ethics and hard work on behalf of each and every client. The focus at that time was on the niche market of Sun City Texas since the founders' expertise was in working for the development builder, Pulte Homes. With a combined work history with Pulte of over 25 years, familiarity with every aspect of new and resale homes in Sun City Texas is a valuable body of knowledge that provides a distinct advantage to each client of the brokerage.

The brokerage firm was renamed Sun City Realty in the year 2011 as a way to define the niche market in which the brokerage firm primarily worked. Later in 2013, it became obvious that the housing market had improved and the active adult market would certainly be growing in the region as other builders positioned themselves to take advantage of retiring baby boomers. Sun City Realty subsequently became the ActiveLife Realty Team and recruited 2 additional realtors to assist clients. Then in late 2014, the general contractor of Sun City Texas reported the growth of the development with the purchase of an adjoining 1500 acre tract of land. In a strategic move, the ActiveLife Realty Team has widened their business sector to specialize in active adult and master-planned subdivisions in the area.

Now the ActiveLife Realty Team has developed methods to manage clientele, transactions and promotion, delivers instruction and support to real estate agents, administers and sustains the best quality of real estate transaction operations, and also encourages a cooperative group mentality to every facet of client service. The brokerage firm has undergone many changes to provide greater value to consumers. Having always been dedicated to offering high quality leads to sales agents, the ActiveLife Realty Team has produced a web site that delivers so much information to potential customers that there is consumer trust. As soon as these individuals agree to sign up for a newsletter or to receive a free "Buyers Guide," potential customers have discovered a trustworthy and transparent source for real estate information and are pre-qualified. The simple fact that the ActiveLife Realty Team of real estate agents are strictly buyers agents and the website educates consumers about the clear benefits of receiving impartial advocacy in real estate deals, confirms that trust. The ActiveLife Realty Team certainly is the way forward in a rapidly changing industry to deliver customer oriented results.




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